Shipping Policy
1.Shipping Locations:
We currently only can ship to United States mainland.
Please enter your order with an address within the United States mainland, We currently can’t ship to some locations including Alaska, Hawaii, Puerto Rico GU, AA (ArmedForces-Americas), AE, AP(ArmedForcesPacific)
We are not able to ship to a PO Box, please provide a physical delivery address.
2. Shipping Times:
After the order has been paid, the warehouse needs 1-3 business days to handle your order. Please note that this does not include holidays and weekends.You will receive a notification once your order has been shipped.
The package will be delivered in 3-10 business days, We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and force majeure such as hurrican, snowstorm, rainstorm, so on. Delivery time don’t include the handling time.
Our warehouse is not open to the public. Unfortunately, we are unable to offer pickup service.
3.Shipping Rates:
FREE SHIPPING ON ALL ORDERS.
4.About Tax:
We ship the package out from US, so it will not involve customs duties.
Cancellation policy:
If you have placed an order recently and have changed your mind, you can cancel your order within 12 hours. If 12 hours have passed, the cancellation will be granted at our discretion. The reason for this is that our artists often begin work as soon as you have placed your order. If your artwork has already been created and you request to cancel, we will charge a $20 fee to cover some of the artwork costs for your order.